Whether you need a remote for a new driver in the house, or you've lost one down the back of the sofa (or worse, it's been stolen), here's how it works.
Step 1: Get the right remote
Remotes aren't universal. You need one that matches your gate's receiver – usually the same make as the motor or the receiver unit. To find out what you've got:
- look on the back of an existing remote for a brand and model
- look for a label on the motor or the control box (from the outside – don't open it)
- or send me photos and I'll identify it
Getting the Right Replacement Gate Remote
Before you buy a new remote, check the make and model of your existing one, or the receiver in the control box. A remote that looks similar won't necessarily work. A photo of your current remote is usually enough for us to identify the right one.
We can supply and programme the replacement for you, so it works first time.
Programming a New Remote to Your Gate
Some remotes can be added by the owner, others need to be coded at the receiver. If you're not sure, it's better to ask than to risk wiping the existing remotes. We'll add new remotes and remove lost ones so they can't be used.
If the receiver itself has failed, we'll replace it and set up your remotes again.
Step 2: Code it to the gate
Every new remote has to be "learned" by the receiver before it works. How that's done depends on the system:
- Some systems let you add a new remote using a remote that already works, standing near the gate. The manual for your system will explain the sequence – it's usually a combination of button presses.
- Most systems need a button pressed on the receiver or control board itself. The control board runs on mains electricity and is part of the gate's safety system, so that's a job for an engineer.
If you have the manual and your system supports adding remotes from an existing one, give it a go. If not, I can code new remotes on a visit, often while doing a service.
Lost or stolen remotes
A lost remote is a security risk – whoever finds it can open your gate. Get it removed from the system:
- some receivers can delete one remote individually
- others need the memory cleared and the remaining remotes re-added
I can do this for you and code in replacements at the same time.
Tips
- Keep a note of the make and model of your remotes and receiver.
- Keep a spare remote somewhere safe, away from the car.
- If you hand remotes to tradespeople or carers, consider a keypad code or app access instead – it's easier to cancel.
Need a new remote?
Call or WhatsApp Adrian on 07854 037752. Send a photo of your remote and motor and I'll make sure I bring the right one.
Questions people ask me
Can I add a gate remote myself?
On some systems, yes, using a working remote and the manual. On others it needs access to the control board, which is a job for an engineer.
How do I stop a lost remote opening my gate?
Have it deleted from the receiver. Depending on the system, the rest of your remotes may need re-adding.
Do you carry remotes for older systems?
For many of the major brands, yes. Where a remote is no longer made, a new receiver can usually be fitted so modern remotes work.